Last updated: November 26, 2025

1. Introduction

At Tales of an Image ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, browser extension, and services.

By accessing or using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

Personal Information: We collect personal information that you voluntarily provide to us, such as your name, email address, and account credentials when you register for an account.

Usage Information: We automatically collect certain information about how you interact with our services, including the images you collect, the collections you create, and your browsing activity within our services.

Browser Extension Data: When you use our browser extension, we collect information about the images you select and the source URLs only as necessary to provide the service functionality. We do not track your general browsing activity.

Payment Information: When you subscribe to a paid plan, payment information is collected and processed by our payment provider, Lemon Squeezy. We do not store your full credit card details.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and complete transactions
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Understand how you use our services to enhance user experience
• Detect, investigate, and prevent fraudulent or unauthorized activities

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our services:

• Essential Cookies: Required for authentication, security, and core functionality. These cannot be disabled.
• Authentication Cookies: We use secure, httpOnly cookies to maintain your login session.
• Analytics Cookies: We use analytics tools to understand how users interact with our services and improve the product. You can opt out via your browser settings.

You can control cookies through your browser settings. Note that disabling essential cookies may prevent you from using our services.

5. Third-Party Services

We use trusted third-party service providers to operate our platform:

• Cloud Storage: Your collected images are stored securely with a cloud storage provider.
• Payment Processing: Subscription payments are handled by a PCI-DSS compliant payment processor. We do not store your payment card details.
• Analytics: We use analytics services to understand usage patterns and improve our product.
• Error Monitoring: We use error tracking to identify and fix issues quickly.
• Hosting: Our application and database are hosted with reputable cloud infrastructure providers.

These providers process data on our behalf under strict confidentiality agreements and in accordance with their own privacy policies.

6. How We Share Your Information

We may share your information in the following circumstances:

• With your consent or at your direction
• With service providers listed above who perform services on our behalf
• To comply with legal obligations or protect rights
• In connection with a merger, sale, or acquisition of all or part of our company

We do not sell your personal information to third parties.

7. Data Retention

We retain your data only as long as necessary to provide our services:

• Account Data: Retained while your account is active. Upon account deletion request, your account and all associated data will be permanently deleted within 30 days. This action cannot be undone.
• Images and Collections: Deleted immediately and permanently when you remove them.
• Payment Information: We do not store payment card details. All payment processing is handled by our payment provider.
• Analytics Data: Retained according to our analytics provider's standard retention policies.

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request permanent deletion of your account and associated data
• Export: Request a copy of your data by contacting support
• Opt-out: Unsubscribe from marketing communications
• Restrict Processing: Request that we limit how we use your data

To exercise any of these rights, contact us at support@talesofanimage.com. We will respond as soon as reasonably possible.

9. Additional Rights for EU/UK Users (GDPR)

If you are located in the European Union or United Kingdom, you have additional rights under GDPR:

• Legal Basis: We process your data based on: (a) your consent, (b) performance of our contract with you, (c) our legitimate interests in operating and improving our services, or (d) legal obligations.
• Right to Object: You may object to processing based on legitimate interests.
• Right to Portability: Request a copy of your data by contacting support.
• Right to Lodge a Complaint: You may file a complaint with your local data protection authority.
• Withdrawal of Consent: Where we rely on consent, you may withdraw it at any time.

For GDPR-related inquiries, contact us at support@talesofanimage.com.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• All data is transmitted over HTTPS encryption
• Passwords are hashed using bcrypt with salt
• Authentication uses secure, httpOnly cookies
• Access to production systems is restricted and logged
• Regular security reviews and updates

However, no method of transmission over the Internet is 100% secure. If you discover a security vulnerability, please report it to support@talesofanimage.com.

11. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

12. International Data Transfers

Your data may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place, including standard contractual clauses where required.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by displaying a prominent notice on our services before the changes take effect.

We encourage you to review this Privacy Policy periodically for any changes.

14. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

support@talesofanimage.com

We aim to respond to all inquiries as soon as reasonably possible.